Website Analysis Tools

Alexa & comScore

In present day online industry there are numerous players such as companies, agencies, individuals, consultants & others who are coming up with innovative ideas technical as well as commercial in the online medium to make an impact to the end user’s life.

However, the one area where the online industry is lacking & the community needs to put its act together is creating a strong, robust, reliable, widely accepted analytic system which gives the both the end user as well as the community a benchmark to measure & evaluate the effectiveness of a website in the online market.

The presently available tools such as Alexa and comScore are both unreliable as sometimes it is found that they contradict each other while rating a website

1) Matt Cutts on Alexa
2) Peter Norvig on Alexa
3) Business Blogs on Alexa
4) WebmasterWorld on Alexa
5) Alexa can be injurious to your wealth
6) Can you trust Alexa?

There are numerous instances where Alexa and comScore ratings have been doubted by various people:

The point is the main motive behind installing an alexa toolbar is to drive up the ratings. The comscore figures are also seen are far away from the real numbers.

With use of new technologies such as AJAX, calculation of page views becomes even more complicated for the analytical tools.

My belief is there is enough room for any new company to enter and provide real value to end user, companies & other players in the online industry.

Why Search Engines are Acquiring Agencies

Google has acquired DoubleClick for $3.1bn, Double click is an Ad company working with Advertisers and Publishers in Ad business. They developed a DART product respectively for Advertisers and Publishers to help target and manage campaigns to meet their respective goals.

Google is already a leader in Targeted Advertising both Text Ad/Image Ad display. They have great products such as Adwords & Adsense for Advertisers & Publishers respectively; this technology is for anybody and requires little or no human involvement from Google’s end.

The main question is why did Google Acquire DoubleClick? Some of the reasons I can think for are:

1) Google took inspiration from Overture to build an Ad system to display relevant text ads based on search terms. They built a system and revolutionized it in a big way. Now they might be thinking of repeating the history again with DoubleClick. DoubleClick has DART, which Google might want to make it enormously scalable for anybody to just plug and play. They might want to keep the human intervention to the minimum level and let technology work the maximum, mainly to reduce cost which ultimately benefits the end user.

2) The Ad business is growing at a rapid rate, with internet overtaking Radio and competing with Print. Ad Agency business is really on the rise. Google wants to have a share of that pie too. It not just wants to be a medium to offer and manage inventory, they would also want to actively work with advertisers and publishers to meet their end goals & take major share of the pie.

3) Most Agencies managing Ad business apart from few good ones do not have long term satisfied customers. Most companies are looking for more accountability and reliability from Agencies. Google is more trusted than anyone in the online industry.

4) Google being the leader in the Online Ad selling; its move towards vertical integration is very natural.

Google would be using its technological expertise in combination with DoubleClick’s business acumen & client servicing capabilities to reach it goals.

Yahoo has in acquired Right Media to be able to compete evenly with To state another interesting acquisition is Google acquiring Performics, since Performics is a part of DoubleClick. Performics is a company that sells SEO services to its clients. So, formally Google has acquired a SEO Company, I am sure its business would increase whether Google actually supports it or not.

What will Google do with Performics is yet to be seen….

Online Advertising Agency

There has been in a surge in new advertising agencies in India especially in past 2 years. The number has increased to more than 100%, primarily targeting overseas clientèle as well big Indian companies. Due to low cost factor or other reasons most online marketing agencies outsource their projects to India, being one of the largest English speaking young populations.

Many online marketing agencies & companies abroad find it advantageous to outsource their work to other agencies and companies in India. This is possible mainly in online industry where geographic location is of slight importance

Agencies in India target 3 main entities for business.

A) Agency client, typically another agency abroad looking to reduce its cost of operations by outsourcing part or entire amount of work to agencies in India. This is profitable for agencies as they only have to manage the client while the backend operations are taken care of by outsourcing partner.

B) Companies: These are primary advertisers who are looking to advertise across various channels across online media. They would be totally willing to outsource their work to agencies here in India, but since physical presence matters while negotiating deals, the agencies in India have difficulty in closing deals with big companies. But companies which are active online are aware of methods of outsourcing their online work to agencies worldwide. These agencies may have experience in the past or are aware of channels like forums and sites where people selling services can be contacted.

There are also companies in India who are interested in online marketing arena. These companies need to be convinced of the ROI on investing online. However most big companies are aware of online industry growth and advantageous of advertising.

SEO SEM Agencies

In the online marketing industry the services offered by agencies are performed in a predefined set of processes. Every service is offered in phases like:

  • Phase 1: Analysis
  • Phase 2: Activities 1
  • Phase 3: Activities 2 etc…

The agencies assign an account manager or a client representative who is in constant touch with the client regarding updates and changes etc. This client representative would be dealing with numerous clients of that agency. The agencies provide you a standard set of reports and documents sent at regular intervals of the campaign.

The agencies mainly have clientele who are unaware of technicalities and knowledge of the industry, the campaign management activities cannot be performed by them due to lack of expertise or necessary resources.

However the most important thing to be noted is that the agencies have very little knowledge of the business of the client. The company which runs the business knows exactly who its target audience is and what their needs are hence would be able to reach them with the right communication. This is especially true in B2B marketing on

Pay Per Action Fraud

Google has started inviting advertisers for its affiliate network model. This a entry into the affiliate market, Google will definitely take a share of the total market revenue. This is a good opportunity for advertisers looking to pay only for the incoming leads.

However we have to wait and watch how effectively Google can monitor and prevent fraud in the CPA model. Some issues or concerns which arise out from the PPA program are:

1) The publishers are totally unaware of the business model of the advertisers. So it is up to Google to display Ads in relevant sections of the site.

2) For B2B advertisers, where leads generated are very low in quantity & high in value, publishers would be unwilling to display PPA ads as revenue maybe uncertain, inconsistent & less attractive.

3) Publishers have to really work hard to maximize their revenue through referral ads by testing & displaying Ads in the right sections of the site. Many publishers might be unwilling or incapable of doing so.

4) More MFA sites for referral ad revenue would increase… These spam web pages would make promises of advertisers’ product which may not be real.

5) Advertisers have to pay for junk leads. In traditional affiliate model there can be higher control of quality of leads from the affiliate sites.

How Youtube can Increase Popularity

Youtube has recently run into series of Copyright issues from CBS to Viacom. Dr. Eric Schmidt in many occasions says Youtube user who views videos (copyrighted material) is a fan, word derived from the word fanatic. Hence companies can sell anything to these fans as they are at high interest and willingness level to accept anything from the advertiser. My belief is this argument is just to defend the usage and distribution of copyrighted material; however his point still holds credibility.

Here are some of my suggestions on how Youtube can win both companies’ as well as users popularity.

1) Discriminate the content on Youtube as User generated, Copyrighted.

2) Make deals with TV channels to publish Youtube’s user generated videos on TV program’s such as Top videos of the week. Top funny videos etc.. This would encourage people to post personal videos as viewer ship increases.

3) Ask big brands to purchase users videos which become popular. For example Nike could copyright popular user videos on football etc…

4) Reward the users whose videos get selected for TV broadcast or get Branded. These videos will be of course original videos

5) Distribute & publish popular Youtube videos across various other sites on Internet

From Advertisers Perspective:

1) Display Image Ads & Text Ads beside videos of similar theme.

2) Advertising costs are higher for Ads showing alongside videos that generate high volume of traffic

3) Upload advertiser’s videos which are displayed alongside popular videos of similar content.

Copyright Issues in Internet World

Internet is a medium of expression. It is also the highest growing media for communication & source of information. Being the most sought after source for information means attracting the attention of legal & copyright community.

New issues surface and attract attention every time any company finds new ways to generate revenue or traffic by creating innovative business models. Some of the latest limelight grabbing incidents is:

1) Viacom Sues You tube: Says You tube’s main business model is to distribute video content without any consideration about copyright issues.

2) Internet Archive Sued By a Woman: Internet Archive was sued for spidering a website which had a notice saying Copyright Act. Only it was in text not in image Format. So now spiders would have to read that as well…

3) Microsoft Sues Cybersquatters: Cybersquatters were registering Internet domains with names similar to brand names of micrsoft.

4) Microsoft Attacks Google: MS says Google violates copyrights of enterprises for its own gain.

5) Publishers Sue Google Over Book Content: Apparently Publishers were in rage over Google scanning copyrighted material for online search.

6) List of News where Google was sued: Webmasterworld covers all the cases that mentioned Google was sued.

7) More Such News:

Legal & Copyright community is new to such situations and obviously has not anticipated these happenings beforehand to form a law & order for everyone to abide it.

Companies on the other hand come up with innovative ways taking the advantage of the antiquated legal system to create popularity & generate revenues

By looking at this, my take is there is a bright future for anybody who is aspiring to pursue a career in copyrights & legalities on Internet, cyber security, Internet Laws & disputes etc…

Social Media Marketing

Social networks have recently found increased importance & popularity among internet users. Mostly because they are only classification of websites through which people can connect to other people effortlessly, which otherwise would not have been so easy to connect.

Most Social Network community generally has following options:

1) Anyone can join / Moderator regulated
2) Forum Postings ? anonymous / non- anonymous
3) Messages ? Allow /Disallow members to send messages to each other.
4) More the number of people joining the group higher your community appears in search results.

Advantage Users: Ability to connect to interested people, share all forms of content. The users can join communities or create communities and invite other users & interact with them.

Advantage Advertisers/Marketers: Find group of similar interest people and find their target audience in one single location. The people on the network are at high interest levels therefore would increase the chance of generating prospective leads.

The Useful tips for Marketers for promoting their websites and brands on social networks are.

1) Create Communities Online related to your industry and company. But remember to keep it general & non profit as a social contribution and not at all as marketing & promotion technique

2) Invite people to join your network.

3) Offer help, advise, technical assistance and guidance to people. Even if it means acknowledging the advantages of your competitors products/services.

4) Ensure that you maintain your reputation in the community & network online

5) Communicate with the aim to increase your target audience’ awareness, & knowledge.

6) Join Other Communities and Groups. Ask their members to join your community.

7) Publish the Top messages, discussions on blog, website etc?create a RSS feed and ask users to subscribe.

8) Distribute Viral to community members

9) Tag your community with the right keywords, synonyms

10) Communicate you target audience with good enriching content.

11) Identify & be aware of your target audience. Send specific high interest messages to specific audience. Give individual attention & listen to your audience. Do not copy past a standard template and send it across to everyone..

12) Be an active blogger.

Top Social Networks

1) Yotube
5) (Most College Students from Top Universities worldwide & Professionals from Companies)

Popular Business Models of DOTCOM Industry

In my previous post of Internet Business in India, the discussion surrounded on the present state of Indian Online Industry, however if you could see what business models the survive on this online industry then my thought is it is 50% is the concept and 50% is how you execute the concept.

1) Portals – Rely on User generated content as well as content of channel partners. B2C & C2C.
a. Example: Yahoo, MSN, Rediff, Indiatimes.

2) E-commerce Sites : Rely on Products of vendors B2C
a. Example: Indiaplaza, Indiatimes Shopping, Rediff Shopping

3) Classified Sites – Rely User Generated content. (B2C & C2C)
a. Example: Job sites, Matrimonial Sites, Real Estate Sites,

4) Auction Site – Aggregation of Buyer & Sellers online. Rely User Generated content. Mainly C2C
a. Example: Ebay

5) Social Networking Sites: Revenue Generation is Advertising, Contact Other People.
a. Example: Orkut, linkedin

6) Agencies – These companies offer services to market & increase popularity of client sites on internet.

Revenue Generation

A) Advertising – Sell Ad Space.
B) Subscription
C) Sell user database
D) Sell mail traffic
E) Affiliates, sell traffic to other websites.
F) Sell web space (micro sites),
G) Sell products – for e-commerce sites
H) Sell permissions to contact other people.
I) Sell user generated content.

Have a Great Idea Now What?

Once you have a great idea, implementation is a key in making it a success. It is extremely essential to be up-to-date with latest web technologies such as Web 2.0 concepts, AJAX, XML, APIs, JSON and new technology.

It is important to constantly change and innovate. Find new ways to promote & market your site Online. The important factor is to be active online, show your presence by contributing to the community through Blogs, Social Communities, New Products, Forums, RSS feeds & new innovative ways of marketing.

The essential areas that business has to concentrate are

A) Increase user generated content on the site,
B) Increase user participation on your website,
C) Help users earn money through your site,
D) Help users connect with other users they want to connect.
E) Give economical benefit to the user,

Your growth is dependent on your community’s growth, therefore help build your community/online target audience. This is the simple reason for high popularity of Webmaster world, Search Engine Watch, Digital Point & Other such forums. They contribute to the community growth & encourage user participation & mutual knowledge sharing and solve problems.

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Internet Businesses in Vietnam

Internet businesses in Vietnam is at growth phase, some businesses are decade old such as, but most are very new such as travel portals, ecommerce portals.

Online businesses succeed only with a strong revenue/business model that creates a genuine value to the consumer/user by making a strong impact in reducing the demand and supply gap in the industry.

Online businesses cannot grow just on advertising revenue that relies on worthiness of their website content. Neither it can grow by generating traffic and selling their webspace.

I am a regular reader of the latest happenings on online world, both in Vietnam and world wide. digitaltrends and Vnexpress are some of the sources that provide up to date information on the latest news on Vietnam Online Industry.

Recently you could read about companies getting funds from various VCs for their businesses. This is the time where everyone and their mom and pop are looking to start a online businesses. We need to wait and see how many sustain and how many fall back

SEM & PPC Campaigns – Analysis & Reporting is the Key to Effective Management

There are lot of companies such as Pinstorm, Group M & other agencies managing Search Engine Marketing Campaigns on Google AdWordsOverture, MSN Ad center & other smaller PPC Engines.

The Key to effective management is strong reporting and use of analytical methods to mine history data and generate reports that can effectively help in better improving campaigns.

Analysis using excel is good enough for most campaigns by using built in excel features such as Pivot Table, V-look up etc.

The main benefits of analysis can be very interesting such as getting an insight into the user behaviour and their nature. For instance suppose your analysis shows that your brand term generates most clicks then your offline marketing is helping to generate more online visitors.

Also it can show that some set of keywords on your AdWords Accounts have more conversions or clicks from your content target ted campaigns. Then you could approach websites that have similar theme to these keywords for online display advertising, since you are confident of receiving quality traffic.

Similarly by digging into the keywords in your accounts & campaigns and analyzing your inferences can benefit other forms of advertising/marketing.